For Individuals Needing Translation or Interpreting

(May 4, 2024)

Note: These conditions do not apply to corporate or law/patent firm clients.

Some recent experiences with individual clients requesting language services (both translation and interpreting) have triggered a change in our policy regarding such requests.

Disclosure of Full Identity and Full Location

To evoke a response from us, such requests from individuals must include the full name and the full address of the individual. If that information is not disclosed, the inquiry will be ignored.

Pre-payment in Full

No work for an individual will be started until we receive full payment of the amount agreed to by a prior quotation. For translation requests, quoting requires that we first receive the document(s) to translated.

US Military Personnel

We can no longer accept requests for language services from individual US military personnel.